About Me

Infrastructure & AutomationPortfolioOpen to collaboration

Staff Engineer focused on robust IT infrastructure, smooth onboarding/MDM, and measurable process improvements. I enjoy untangling complex problems, automating the boring stuff, and making tools teams genuinely like using.

Achievements

Maintained a 5/5 customer feedback score (YoY) while managing core IT services and tooling.
Led procurement that delivered ~60% cost savings vs prior contracts, while expanding service coverage.
Atlassian expert: optimized workflows and scripted automation for better velocity and clarity across teams.

Experience

Staff Engineer — Stillfront GroupOct 2023 — Present

Procuring, integrating, and maintaining essential IT systems.
Atlassian expert: optimization + scripting for maximum value.
Ownership across onboarding, MDM, SaaS, OS imaging, access & licensing.
Consistently maintained 5/5 customer feedback score.

Senior Engineer — Klarna Bank ABJan 2019 — May 2023

Top-tier technical troubleshooting and incident resolution.
Acted as manager and helped establish core ways-of-working.
Drove collaboration and centralization across projects and teams.

Skills

Core

IT Infrastructure & Systems AdministrationTechnical Leadership & MentorshipProcess OptimizationStakeholder ManagementProcurement & Cost Optimization

Platforms & SaaS

Atlassian SuiteJamfAzure IntuneJumpCloudGoogle CloudAWS (Lambda)SlackHiBobTailscaleCisco MerakiAdobe AdminLucid AdminDropbox / OneDrive

Systems & Imaging

macOSLinux (Ubuntu)WindowsWindows Imaging (WCD / NTLite / OSDCloud)OS Imaging & DeploymentMDM & Device Lifecycle

Dev & Scripting

PythonTypeScriptReact / Next.jsNode.jsTailwind CSSshadcn/uiCSV / ETLGit / GitHub

Education

Boot.dev — Back-end Developer Career PathNov 2024 — Ongoing
Strengthening back-end programming fundamentals; certificate upon completion.

Contact

Email: j.dahlstrom91@gmail.com

LinkedIn: jonas-dahlström-53822858

Download CV (PDF)